Product Questions

How do I get started with the Peace Jockel?

The easiest way to start jockeling is to follow the manual here in the store or in the packaging of your Peace Jockel. You can also find answers to the most important questions here in the FAQ.

How do I assemble the Peace Jockel?

The manual shows you in detail how to get started with your Peace Jockel.

What kind of substances is the Peace Jockel made for?

While the Peace Jockel was designed to extrude CBD Hash, it turns out you can actually use it for various applications.

We successfully processed CBD weed, chocolate, caramelized sugar, garlic (yuck), playdough and a bunch of other things. Its up to your imagination what you use it for!

But please keep in mind that all uses except for CBD Hash are perfomed at your own risk.

Also, please just put in substances, that are legally available.

Where and how do I fill the substance into the Peace Jockel?

Unscrew the press and place your substance into the cylinder.

Start with a small quantity first and enjoy the result. See also the next section.
You can find more details in the manual.

How much substance fits into the Peace Jockel?

It will hold 2 grams at maximum capacity.

This equals around 2 meters of extruded string.

We recommend you to start with a small amount (aprox. 1 gram) an work your way up.

If you put in too much, the Jockel wont close and you cant screw them together!

Can I leave my substance in the Peace Jockel?

Yes, you don't always have to empty your Peace Jockel completely. Jockel only as much as you need and leave in the rest for next time.

My substance already comes out the nozzle when heating and burns. What can I do?

After each use, it's best to turn the piston back a little to prevent the substance from flowing out. Also, you should always heat between the key and the nozzle so that the flame does not burn your substance.

Where is the best place to heat the Peace Jockel?

The optimal area for heating is between the key and the nozzle.
Check out our instructions, it's explained in detail.

The piston of my Peace Jockel turns stiff. What can I do about it?

After some use, a thin layer of resin may stick to the piston creating friction while turning.

Apply a bit of heat to the front and it will turn easy again.

I can't unscrew the piston after using it.

Heat the cylinder before unscrewing.

If the friction becomes severe, consider to clean the piston.

Is the Peace Jockel dishwasher safe?

You can put the cylinder and piston into the dishwasher. Before screwing the Jockel back together, apply a few drops of olive oil to the thread. (or any other oil you find in your kitchen)

The main body is cleaned best with a soft cloth.

I'm always looking for something to stuff with, do you have anything?

Of course, just use the rod from the handle to stuff.

Something broke, where can I find spare parts?

While the Peace Jockel is designed to last a very long time and has no consumables - we still care that everything is reperable.

All components are available as spare parts in the shop, for different failures contact us via the contact form.

I already heated, but nothing comes out.

This can be due to several reasons, try the following:
- Your material used is extra hard and therefore needs to be heated even more.


- If your substance is of lower quality and has impurities, they might clogg the nozzle. Unscrew the nozzle with a suitable wrench (8mm) and clean the opening of the nozzle with a needle or similar tool. Screw the nozzle back into the cylinder. (hand tight is sufficient)

- If the gap between piston and cylinder is closed, all material has already been extruded. Your press is empty.


- If these solutions are not successful, you can contact us via the contact form.

The piston of my Peace Jockel can no longer be screwed in!

You have probably overfilled your Peace Jockel. Check the filling level and use a toothpick or similar to get the excess out of the cylinder.

Dont use tools made from steel or harder, they might cause damage.

The tip of the cylinder has turned black, what to do?

The black color is sood, which appears when heated with a standard gas lighter. It will not affect the function of your Peace Jockel. Use a soft cloth or paper towel to clean it off.

Using a storm lighter can prevent the discoloration in the first place.

Can I overheat the Peace Jockel?

If heated at the designed area, the Peace Jockel is almost impossible to be overheated when lit with standard lighters or storm lighters.

Only apply heat to stainless steel surfaces - all other parts can be damaged by direct heat.

The optimal area for heating is between the key and the nozzle.
Check out our instructions, it's explained in detail.

Do I have to heat the Peace Jockel before each use?

Yes, you always need to heat the Peace Jockel before each use, to ensure effortless turning!

Can I have a special edition of the Peace Jockel?

Feel free to use our contact form to tell us about your ideas.

Shipping

What does the shipping cost?

We have listed the exact shipping costs in the shipping policy or they will be shown to you when you check out.

Where do you ship to?

You can find a list of the countries we deliver to in the shipping policy.

How long does the shipping take?

The average shipping times are listed in the shipping policy.


We ship an insured DHL package.

Can I track my shipment?

A tracking link will be emailed to you after your order.

Order / Payment

Will I be informed when the item is back in stock?

Subscribe to the newsletter, then you will always be up to date.

My order has not arrived yet. What can I do?

Check the parcel information first, you will get a link send to you after checkout.

If that does not solve the issue, please send us an e-mail, we will take care of it.

What payment methods are supported?

The supported payment methods are listed in our shipping policy.

Where can I redeem my coupon code?

You can redeem your coupon code during check out.

Return / Complaint

My order arrived defective. What can I do?

Please send us an e-mail, we will take care of it.

How long is my right of return?

You can find everything about the refund policy here.

How do I return an item?

A detailed description of our return policy can be found here.